Privacy Policy Puma 777 — Our Commitment to Protecting Your Data

This Privacy Policy ("Policy") is published by puma 777 and applies to all users and members who access or use the puma777.click platform, including the website, mobile app, and any related services we offer.

This document outlines the types of personal information we collect, the purposes for collection, who may have access to that information, how we protect your data, and your rights regarding your personal data. It also explains how we use cookies and other tracking technologies in the operation of the platform. puma 777.

By using the platform puma 777, you agree to the collection and use of information as described in this Privacy Policy. If you disagree with any part of this policy, please discontinue use of the platform and contact us to discuss your options.

Puma 777 only collects data that is strictly necessary to deliver our services safely and effectively. We do not collect data beyond what our operations require.

Data You Provide Directly

• Registration information: Full name, Malaysian phone number, email address, username, and password (stored in encrypted hash format).
• Identity verification (KYC) information: ID card number, date of birth, and supporting documents for account verification on withdrawals above RM 5,000.
• Payment information: Phone numbers linked to Touch 'n Go, GrabPay, DuitNow, or FPX/Maybank2u/CIMB Clicks accounts. Note: Puma 777 does not store your credit card numbers or e-banking passwords.

Automatically Collected Data

• IP address, browser type and version, device operating system.
• Gaming activity data: types of games played (slots, baccarat, EPL Sports Betting, MLBB e-sports, etc.), session duration, and transaction records.
• Cookie and session data for login functionality and platform preferences.
• Technical logs for troubleshooting and fraud prevention.

Personal data collected by puma 777 used solely for legitimate purposes directly related to the delivery of our platform services. The specific purposes for data use are as follows:

• Account Management: Creating, verifying, and managing your member account at puma 777.
• Transaction Processing: Processes deposits via Touch 'n Go, GrabPay, DuitNow, FPX, Boost, and ShopeePay, as well as withdrawal of winnings, securely.
• Platform Security: Identifying and preventing fraud, account misuse, and suspicious activity. This includes monitoring for unusual betting patterns.
• Customer Support: Assisting you with any issues, enquiries, or complaints submitted to our 24/7 support team.
• Legal Compliance: Meeting reporting and compliance obligations required by applicable law.
• Platform Improvements: Analysing aggregated (non-individual) usage data to improve the user experience on puma 777.
• Communications: Sending important notifications about your account, changes to our terms, or relevant promotional offers (you may opt out of marketing communications at any time).

Puma 777 does not sell, rent, or trade members' personal information to any third party for commercial purposes. Your information may only be shared in the following limited circumstances:

• Payment Service Providers: Required transaction information is shared solely with approved payment processors (Touch 'n Go, GrabPay, DuitNow, FPX, etc.) for the purpose of processing your transactions. These providers are bound by strict confidentiality agreements.
• Game Software Providers: Minimal game data required is shared with licensed game providers such as Pragmatic Play and PG Soft to ensure proper game functionality.
• Legal Authorities: Puma 777 is legally required to disclose information to the relevant authorities (such as the police or courts) when a valid order is presented.
• Security Audit: Independent third-party security auditors may be granted limited access to system data (not member personal data) for security assessment purposes.

In all of the data sharing cases above, puma 777 ensuring that only the minimum necessary information is shared, and that all parties receiving the data are bound by strict data protection agreements.

Member data protection is a top technical priority puma 777. We continuously invest in our security infrastructure to ensure your information remains protected at all times.

• 256-bit SSL/TLS Encryption: All communications between your browser and puma 777's servers are encrypted using industry-standard security protocols.
• Encryption of Stored Data: Sensitive information including passwords (in one-way hash format) and identification numbers are stored in encrypted format in our database.
• Multi-Layer Firewall: Our servers are protected by a multi-layer firewall system and an intrusion detection system (IDS) operating 24 hours a day.
• Two-Factor Authentication (2FA): We offer a 2FA option for members who wish to add an extra layer of security to their account.
• Regular Security Audits: Puma 777 undergoes regular penetration testing and security audits conducted by independent cybersecurity firms.

Puma 777 uses cookies and similar technologies to ensure the platform functions correctly and to enhance your user experience. The types of cookies we use are as follows:

• Session Cookies (Required): Required for login functionality and identity verification during your active session. These cookies are automatically deleted when you log out or close your browser.
• Preference Cookies: Storing your preferences such as language, display resolution, and platform settings for a more personalised experience on future visits.
• Analytics Cookies: Helps us understand how members interact with the platform in aggregate — not individually — for improvement purposes.
• Security Cookies: Used to identify and prevent fraudulent activity and unauthorised access.

You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect the functionality of the puma 777 platform.

As a member of puma 777, you have the following rights regarding your personal data. Puma 777 is committed to respecting and facilitating the exercise of these rights:

To exercise any of the above rights, contact our customer support team puma 777 via live chat or email. Requests will be processed within 14 working days.

Puma 777 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law.

• Active Account Data: Retained for as long as your puma 777 account remains active.
• Data After Account Closure: Transaction records and identity verification information are retained for a minimum of 5 years after account closure for legal compliance and fraud prevention purposes.
• Technical Logs: Retained for 90 days for troubleshooting and security purposes, then automatically deleted.
• Marketing Data: Deleted within 30 days of your withdrawal from marketing communications.

Puma 777 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our practices, technology, or new legal requirements.

Members will be notified of any material amendments through:

• In-platform notification upon your next login.
• Email to the registered address (for significant changes).
• Update the "Last Updated" date at the top of this document.

Continued use of the platform puma 777 after the amendments take effect will be considered your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding the privacy and protection of your personal data at puma 777, please reach out to us through the following channels:

• 24/7 Live Chat: The fastest way to get an immediate response from our team.
• Email: support@puma777.click — response within 24 hours on business days.

Our privacy team will endeavour to resolve any concerns you may have within a reasonable timeframe. We welcome feedback from members, as it helps us continuously improve our privacy policies and practices.